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Why SaaS, Why Now? OpTier Launches SaaS APM & IT Operations Analytics Solution

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The application performance management (APM) market isn’t new.  Not by any stretch.  But there has been a recent shift in the solutions that cater to the space.  Many of the solutions that currently exist are legacy tools that only really provide siloed monitoring capabilities. And they do so at a high price.  When I refer to “siloed” I mean these tools don’t provide any real valuable data to truly anticipate or prevent catastrophic outages.  They only look at one component of the infrastructure and not the complete, end-to-end transaction environment.

As a leader in the OpTier sales organization, I talk to customers and prospects every day about the challenges and pain points that keep them up at night. Some of the specific things I hear include the “extreme cost of ownership” and “extended time-to-value.” Legitimate concerns may I add. So what can I tell these people? Fortunately, I have the perfect answer: OpTier SaaS.

OpTier SaaS is a lightweight, cloud-based version of our award-winning on-premise APM and IT Operations Analytics (ITOA) solution. OpTier SaaS combines the best of both worlds: all of the APM and ITOA features you would ever want, but in an easy-to-stand-up (about 10 minutes) version, with no care and feeding necessary.

Don’t believe me, download it here for free!

Put simply. OpTier SaaS is smart, simple, and scalable.

  • Smart - Patented transaction tracing reveals your true application topology.
  • Simple - Minutes to deploy and learn. No server setup or maintenance.
  • Scalable - Runs 24/7 in production with very low overhead.

Most SaaS tools in today’s marketplace are really only looking at synthetics or exception based monitoring.  Exception-based meaning an issue has to arise before the tools begins monitoring.  OpTier SaaS allows you to monitor your applications when there are no issues, so you can take preventative measures to avert future issues. Would you rather monitor how well an airplane is flying or measure the size of the crater after it crashes?  Yeah, that’s what I thought. With OpTier SaaS, you can:

  • Know the level of service you are providing to your users and view locations
  • Manage end-to-end transaction flow through your complex applications
  • Simplify problem isolation with 2-click triage
  • Identify granular root cause analysis down to the system, code and SQL level
  • Quickly search for any transaction and view the transaction details
  • Analyze bottlenecks and optimize the performance of your application
  • Quickly monitor Java and .NET applications (including GWT and REST out 
of the box)

OpTier SaaS & ITOA

Did I mention the interface is gorgeous and incredibly easy to use?

Some other APM solutions have overhead so high that you can’t instrument all of your code or run it in production environments. What’s the point of that?  That’s like locking the door once the burglar is inside already.

Use OpTier SaaS to provide superior service to your users and improve top line (and bottom line) business growth. Do so by solving application problems such as:

  • Transaction bottlenecks (performance segmentation)
  • Problematic code / SQL
  • Unequal flow distribution (load balancing)
  • Complex or chatty transactions
  • Resource hogging transactions

Other APM solutions use a sampling technique. They arbitrarily monitor transactions on a periodic basis.  If the transactions are working properly, then all is well.  Or is it? What if all of the other transactions were failing and the help desk/call centers were getting flooded with service requests. But, if the application is working for that small period of time when the periodic monitoring took place, it would appear that everything is fine. It’s like having a burglar alarm on your front door, but not the side or back doors.

OpTier SaaS combines our patented Active Context Tracking (ACT) transaction tracing with ITOA in a plug-and-play solution that provides instant value. With OpTier SaaS, you can quickly identify and isolate problems before they become widespread and prevent them from reoccurring.

Whether you are a developer, application owner, in QA or operations, use OpTier SaaS to gain new insights into customer experience, business operations, and application performance. OpTier is truly the best of all worlds. It’s like having your cake and eating it too! What are you waiting for?

Sign up today for your free trial of OpTier SaaS!


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